1. General Information

This Privacy Policy explains how SIA “4 RACE” (registration No. 40003671829, registered address: Riga, Brīvības iela 155 k-3, LV-1012; hereinafter referred to as the “Company”) processes and protects personal data obtained through the website www.4race.lv (hereinafter referred to as the “Website”).

The Company is committed to protecting the privacy of its customers and website visitors and ensuring the processing of personal data in accordance with the European Union General Data Protection Regulation (GDPR) and the applicable laws and regulations of the Republic of Latvia.

2. Types of Personal Data

Depending on the services used, the Company may process the following personal data:

• name

• phone number

• vehicle information

• booking details (date, service, etc.)

• communication content (for example, WhatsApp messages)

• IP address and technical information

• cookie data

3. Purposes and Legal Basis for Data Processing

The Company processes personal data for the following purposes:

• Booking processing – to receive, process, and manage customer bookings

• Communication with customers – including the use of phone numbers and the WhatsApp platform (for example, confirmations, reminders, changes)

• Service provision – to provide high-quality vehicle repair services

• Statistics and analytics purposes – using Google Analytics

• Website functionality – using cookies

Legal Basis

The legal basis for processing includes:

• performance of a contract (to provide the booking and service)

• the Company’s legitimate interests

• user consent (for example, for cookies)

4. Cookies

The Website uses cookies to ensure proper functionality and to analyze visitor statistics.

Cookies are small text files stored on the user’s device.

The user may at any time:

• delete cookies

• restrict or block their use in the browser

Please note that blocking cookies may limit certain website functionality.

5. Data Storage and Protection

Personal data is stored only for as long as necessary to achieve the relevant purpose or as required by applicable laws and regulations.

The Company implements appropriate technical and organizational security measures to protect personal data against:

• unauthorized access

• disclosure

• loss or destruction

6. Transfer of Data to Third Parties

The Company may transfer personal data to the following service providers:

• Google LLC – for analytics services (Google Analytics)

• Meta Platforms, Inc. (WhatsApp) and WATI – for customer communication (automated and manual messages)

• IT and data storage service providers (for example, servers and databases)

• state authorities, if required by applicable law

Personal data may be processed outside the European Union if necessary for service provision, while applying appropriate data protection safeguards.

7. User Rights

The user has the right to:

• request information about their personal data

• request correction or deletion of data

• restrict data processing

• withdraw consent (if previously given)

• object to data processing

• submit a complaint to the Data State Inspectorate: www.dvi.gov.lv

8. Contact Information

For questions regarding personal data processing, please contact:

SIA “4 RACE”
Email: 4race@4race.lv
Address: Riga, Brīvības iela 155 k-3, LV-1012
WhatsApp calls: +371 20288888
WhatsApp messages: +371 20876063

9. Changes to the Privacy Policy

The Company reserves the right to make changes to this Privacy Policy at any time.

The latest version is always available on the Website: www.4race.lv